The selection and utilization of a competent quality management system consultant is frequently the first vital step that an organization takes towards implementing a quality management system. The basis of the relation between the organization, the consultant and the quality management system implemented depends on the clarity and integrity of both the needs and objectives together with competence and professionalism of the consultant.

In the market place there exist self styled quality management system consultants without the appropriate competence and with little experience, who contact organizations offering their services. This can be damaging not only for the organizations, which may waste time and money but also for the image and reputation of the quality management systems consulting sector as a whole and especially for the competent quality management systems consultants.

To this end PDCA Solutions recognizes the importance of differentiating its consultants from self styled management consultants and therefore ensures its consultants complies with the International standard ISO 10019 (Guidelines for the selection of Management System Consultants).



PDCA Solutions provides professional quality and environmental management, occupational health & safety and food safety solutions for ISO 9001, OHSAS 18001, BRC Global Standards, HACCP, ISO 22000 and continual process improvement. We have successfully designed and implemented many systems certified by accredited certification bodies.

OUR METHODOLOGY

• Initial visit
• An introduction training workshop with all members of staff on applicable standard requirements (certificate will be issued)
• Conducting of gap analysis on site
• Process design – identification of processes and process owners and setting of measurable objectives
• Assistance with compiling the quality manual for review, amendment and approval
• Implementation workshop – company wide
• Internal Auditors Training workshop (certificate issued)
• Conducting internal audits with trained auditors
• Provide assistance to top management to ensure effective Management Reviews
• On site support service during the external audit if preferred
• Provision of assistance with clearance of finding