PDCA Solutions was established in 2006 under the leadership of Meera Hoosen and Shafee Hoosen. PDCA solutions is 100% black owned Management Consultancy and Training Services provider in the field of Quality Management, Environmental Management, Occupational Health and Safety, Food Safety and Product Certification.

PDCA Solutions takes its name from the PDCA cycle which was originally conceived by Walter Shewhart in the 1930’s and later adopted by W. Edwards Deming. The model provides a framework for the improvement of a process or system. It can be used to guide the entire improvement projects life cycle once target improvement areas have been identified.

Quality Policy

The management and staff of PDCA Solutions are committed to providing management consulting and training services of the highest quality.

The management of PDCA Solutions shall ensure that the importance of our customers and stake-holders expectations including any statutory and regulatory requirements are fulfilled and clearly understood throughout the organisation.

PDCA Solutions are committed to establishing, implementing, maintaining and continually improving a quality management system that complies to ISO 9001:2000 requirements.

Personnel

PDCA Solutions prides itself by ensuring that the most competent persons are used at all times. Our consultants are currently registered as SAATCA Management Consultants against ISO 10019, “guidelines for the selection of Management Systems Consultants”.

Our Consultants, Trainers and Associates are highly competent individuals who have extensive industry experience.

Our auditors are certified by SAATCA as 3rd party Senior and Verifying Auditors against the requirements ISO 19001.

Our Auditor is also a BRC Registered 3rd Party Food Auditor.

PDCA Solutions is totally committed to customer satisfaction of the highest level offering the best possible consulting solutions to you without wasting your time and money. Our expert knowledge and truly personal service gives us the leading edge in all areas of out business which in turn leads to projects being brought in on time and on budget.

Providing excellent customer service is a core part of our business. Whilst other businesses strive for excellence, it is an inherent feature of PDCA Solutions and this is demonstrated by our certification to ISO 9001:2000. We lead by example.

Experienced over a broad range of industries and technologies, PDCA will bring innovative solutions combined with best practice, ensuring that your business benefits from the best available methods in quality, health and safety and food safety.